Privacy policy

Last updated: February 2, 2026

BG CREATION operates this website and online store to offer a refined and reliable shopping experience. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, make a purchase, or interact with us in any way.

By accessing or using our services, you confirm that you have read and understood this Privacy Policy and agree to the practices described below.

Personal Information We Collect

“Personal information” refers to any information that identifies or can reasonably be linked to an individual. It does not include anonymized or de-identified data.

Depending on how you interact with our store, we may collect the following types of personal information:

Contact information such as your name, billing and shipping address, phone number, and email address
Payment details including payment method, transaction confirmation, and related financial information (processed securely by trusted payment providers)
Account information such as login credentials, preferences, and settings
Order and transaction data including products viewed, added to cart or wishlist, purchased, returned, or exchanged
Customer communications including messages, emails, or support inquiries you send us
Device and technical data such as IP address, browser type, device identifiers, and network information
Usage data related to how you browse and interact with our website

How We Collect Personal Information

We collect personal information through the following sources:

Directly from you when you place an order, create an account, contact us, or otherwise provide information
Automatically through cookies and similar technologies when you browse our website
From service providers who support our operations, such as payment processing, analytics, shipping, and customer support
From third-party partners where permitted by law

How We Use Your Personal Information

We use your personal information for the following purposes:

1. To Operate and Improve Our Services

Process payments and fulfill orders
Manage your account and preferences
Arrange shipping, returns, and exchanges
Personalize your shopping experience
Improve website performance and product offerings

2. Marketing and Communications

Send updates, promotions, and product announcements
Display relevant advertisements based on your interaction with our store
You can opt out of marketing emails at any time using the unsubscribe link

3. Security and Fraud Prevention

Protect transactions and customer accounts
Detect and prevent fraudulent or unauthorized activity
Maintain the safety and integrity of our platform

4. Customer Support

Respond to inquiries and provide assistance
Maintain our ongoing relationship with you

5. Legal and Compliance Purposes

Comply with applicable laws and regulations
Enforce our policies and protect our legal rights

Sharing of Personal Information

We may share your personal information only when necessary and for legitimate purposes, including:

With trusted service providers who assist us with payments, logistics, analytics, hosting, and customer support
With marketing and advertising partners to promote our products in a relevant way
When required by law, legal process, or regulatory authorities
In connection with a business transaction such as a merger or restructuring
When you explicitly consent or request us to share information

All third parties are required to handle your information responsibly and in accordance with applicable privacy laws.

Third-Party Links

Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices, content, or security of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children’s Privacy

Our services are not intended for individuals under the age of majority in their jurisdiction. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can take appropriate action.

Data Security and Retention

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute security.

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

Your Rights

Depending on your location, you may have rights regarding your personal information, including:

The right to access your data
The right to request correction or deletion
The right to data portability
The right to opt out of marketing communications

Requests can be made by contacting us using the details below. We may verify your identity before processing requests, as permitted by law.

International Data Transfers

Your information may be transferred, stored, and processed outside your country of residence. Where required, we rely on recognized legal safeguards to protect international data transfers.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised “Last updated” date.